Hire Immigrants Ottawa

Leading with Inclusive Hiring

Fast Forward French staffAt Fast Forward French Inc. (FFF), hiring immigrants is more than a workforce strategy, it is the foundation of the organization’s success. As a leading language training provider serving federal government clients, FFF has built a workplace where newcomers are intentionally recruited, supported, and empowered to thrive.

Immigrant employees make up the majority of FFF’s workforce, including 83% of teachers and 77% of administrative staff. The organization actively partners with immigrant serving agencies, educational institutions, and community networks to connect with skilled talent. Its recruitment process is designed to remove common barriers by focusing on candidates’ abilities, adaptability, and potential rather than solely on Canadian credentials or conventional hiring practices.

Once hired, employees benefit from a structured onboarding program that combines comprehensive training with individualized mentorship. New hires are paired with experienced colleagues, many of whom are immigrants themselves, provide guidance, build confidence, and help new employees navigate workplace expectations. Internal collaboration platforms and peer networks further support integration and reduce isolation.

“This award is a testament to our belief that inclusion drives innovation. At Fast Forward French, empowering immigrants isn’t just about filling roles, it’s about unlocking potential, enriching our community, and building a stronger, more vibrant Canada for all.’’ Nawel Temani, Director of Human Resources and Operations.

FFF’s commitment extends beyond initial employment to long-term career growth. The organization actively identifies transferable skills and creates opportunities for advancement across departments. Many newcomer employees who joined as language instructors have progressed into roles in operations, project management, IT, and leadership. Several of FFF’s internal systems, including its scheduling and HR platforms, were developed by newcomer employees whose talents were recognized and nurtured within the organization.

This inclusive approach has produced remarkable outcomes. Since strengthening its immigrant-focused employment strategy, FFF has significantly increased employee retention and average tenure, demonstrating the impact of investing in supportive workplace practices.

Diversity and inclusion are also embedded in the organization’s culture. Employees from a wide range of global backgrounds contribute to a vibrant environment where peer recognition, collaboration, and cultural exchange are encouraged. Through appreciation programs and employee-led initiatives, staff are empowered to celebrate each other’s contributions and share their unique perspectives.

By intentionally creating pathways for newcomers to succeed, Fast Forward French exemplifies how inclusive hiring can strengthen organizations, foster innovation, and build more connected communities.