Introduction to Cultural Competency Building
In this interactive session we will explore and build the foundation of effective communication between new Canadians and their Canadian employers. Topics covered include: perception – and how it affects workplace communication; understanding how cultural adaptation affects workplace effectiveness; communication styles (how we interact through conversation) and case study examples; non-verbal communication (75% of our message); and problem-solving – cross-cultural case studies.
Learning Objective – In this session you will learn:
- How to apply five key cross-cultural competency components in your workplace.
- How to effectively discuss workplace challenges with IEPs.
Video Credit: CatalystC