Intercultural Problem-Solving Strategies
Jan 16 @ 1:00 pm – 4:00 pm

Most intercultural conflict is related to perceptual differences. In this session we will discuss: developing strategies to identify and address communication style differences; learning when and how to address non-verbal issues of concern; using a problem-solving paradigm to analyse case studies; and identifying aspects of Chinese culture that may be present in workplace interactions.  Find out more…

Effective Cultural Adaptation Strategies
Mar 19 @ 1:00 pm – 4:00 pm

Through research, we can now describe the profile of the person who adapts inter-culturally (both to culture and to workplace) most effectively. In this session we will focus on: exploring the adaptation process and the strategies that make it successful; a self-assessment tool (used by both new Canadians and multicultural workplaces) that not only identifies one’s personal areas of strength and challenge in adaptation but also provides action plans for addressing areas of challenge; and identifying aspects of African and Arab culture that may appear in the workplace. Learn More

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