Introduction to Cultural Competency-Building

In this interactive session we will explore and build the foundation of effective communication between new Canadians and their Canadian employers. Topics covered include: perception – and how it affects workplace communication; understanding how cultural adaptation affects workplace effectiveness; communication styles (how we interact through conversation) and case study examples; non-verbal communication (75% of our message); and problem-solving – cross-cultural case studies.

Learning Objective – In this session you will learn:

  • How to apply five key cross-cultural competency components in your workplace.
  • How to effectively discuss workplace challenges with IEPs.

Length: 1:07

Video Credit: CatalystC

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Cross Cultural Competency registration

Upcoming Events

Jul
26
Tue
1:00 pm Intercultural Problem-Solving St...
Intercultural Problem-Solving St...
Jul 26 @ 1:00 pm – 4:00 pm
Most intercultural conflict is related to perceptual differences. In this session we will discuss: developing strategies to identify and address communication style differences; learning when and how to address non-verbal issues of concern; using a ... Read More
Aug
30
Tue
1:00 pm Culturally Competent Interviewin...
Culturally Competent Interviewin...
Aug 30 @ 1:00 pm – 4:00 pm
In this interactive learning session we will explore how the sending and receiving of messages during the interview can lead to misinterpretations and misconceptions. We will use a paradigm to build skills that are interpreted ... Read More
Sep
14
Wed
1:00 pm Performance Management and Feedback
Performance Management and Feedback
Sep 14 @ 1:00 pm – 4:00 pm
In this interactive session, we will explore effective communication techniques for providing internationally educated professionals with day-to-day as well as performance evaluation feedback; use information on perceptual differences, communication styles and cultural conditioning to explore ... Read More
Sep
29
Thu
1:00 pm Creating the Workplace that Acco...
Creating the Workplace that Acco...
Sep 29 @ 1:00 pm – 4:00 pm
In this interactive session, we will explore keys to successful accommodation strategies, focusing on: the relationship between cultural integration and accommodation; accommodating different cultural norms and reasonable practices in accommodation; systemic inclusion and accommodation; conversation ... Read More
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